Legal Information and Compliance

Explore Aventa Technologies’ commitment to transparency, compliance, and the protection of your rights. Our Legal Information and Compliance page outline the Terms and Conditions, adherence to the POPI Act (Protection of Personal Information Act), and details on how we handle form submissions and email list sign-ups.

Terms and Conditions

1. Introduction:

  • These Terms and Conditions govern your use of the Aventa Technologies website. By accessing and using this website, you agree to be bound by these terms.

2. Use of Website:

  • You agree to use this website for lawful purposes only and not engage in any activities that may disrupt the website’s functionality or violate any applicable laws.

3. Intellectual Property:

  • All content on this website, including but not limited to text, graphics, logos, and images, is the property of Aventa Technologies and is protected by intellectual property laws.

4. Privacy Policy:

  • Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

5. Limitation of Liability:

  • Aventa Technologies is not liable for any damages arising from the use or inability to use this website, including any inaccuracies or omissions in the content.

6. Governing Law:

  • These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.

POPI Act Compliance

1. Collection of Personal Information:

  • Aventa Technologies collects and processes personal information in compliance with the POPI Act. Personal information will only be used for the intended purpose and will not be shared without consent.

2. Data Security:

  • We implement reasonable security measures to protect your personal information and maintain its accuracy.

3. Consent:

  • By providing your personal information, you consent to its collection, use, and processing as outlined in our Privacy Policy.

4. Access and Correction:

  • You have the right to access and correct your personal information. To request access or corrections, please contact us.

Hosted Server Terms & Conditions

1. Service Model

Aventa Technologies provides hosted server solutions on a hybrid, self-managed basis. This means we provision and configure the server environment, apply baseline security measures, and ensure daily backups, while clients remain responsible for the management and governance of their own data, applications, and user access.

2. Client Responsibilities

  • Clients are solely responsible for the way in which their staff and third parties access, use, and manage their data within the hosted environment.

  • Clients must implement and maintain their own data security measures, including but not limited to Multi-Factor Authentication (MFA), user account policies, and internal data governance practices.

  • Clients may use their own antivirus solutions if desired. By default, Aventa provides ESET Server Antivirus.

3. Backups & Data Retention

  • Daily encrypted backups are included for disaster recovery and short-term protection.

  • Unless otherwise agreed in writing, Aventa does not provide long-term backup retention. Clients are responsible for implementing and maintaining extended backup or archival solutions to meet their business requirements.

  • Aventa will not be liable for any data loss or corruption where clients have not arranged adequate long-term retention or additional backup services.

4. Security & Access

  • By default, all ports are closed on the hosted environment. Only specific ports required by the client will be opened.

  • A non-standard RDP port is used for remote access.

  • Access to servers is restricted to authorised Aventa engineers and nominated client staff. All other access is strictly prohibited.

5. Liability & Exclusions

  • Aventa Technologies will take all reasonable measures to ensure the security and availability of hosted servers. However, Aventa shall not be held liable for:

    • Any data loss, breach, or downtime resulting from client misuse, poor internal security practices, or unauthorised access caused by client negligence.

    • Third-party software vulnerabilities, vendor outages, or infrastructure failures outside Aventa’s reasonable control.

    • Natural disasters, power failures, cyberattacks, or other force majeure events.

  • In all cases, the client remains the owner and controller of their data.

6. Compliance

  • Aventa’s hosted solutions operate within South Africa-based data centres aligned with ISO/IEC 27001 standards and comply with local data protection laws, including POPIA.

  • Clients are responsible for ensuring their use of hosted servers complies with all applicable laws and industry-specific regulations relevant to their operations.

Form Submissions and Email List Sign-ups

1. Purpose of Data Collection:

  • The information collected through forms and email list sign-ups is used for communication and service-related purposes.

2. Consent to Communication:

  • By submitting forms or signing up for the email list, you consent to receiving communication from Aventa Technologies related to the specified purpose.

3. Unsubscribe Option:

  • You have the option to unsubscribe from our email list at any time. Instructions for unsubscribing are included in every email communication.

4. Third-Party Services:

  • Aventa Technologies may use third-party services for form submissions and email list management. Your information will be handled in accordance with their respective privacy policies.